The average enterprise uses over 130 SaaS applications. Each has its own login, billing, data model, and support team. Employees context-switch between tools dozens of times a day — from a support ticket in Zendesk, to a project update in Jira, to a document in Notion, to a workflow in Zapier. The cognitive overhead is enormous. The integration complexity is relentless. The total cost of ownership is staggering.
Deskr is a enterprise WorkplaceOS — a comprehensive productivity and support platform that replaces the patchwork of specialised SaaS tools with a single, AI-centralised operating environment. Think Freshdesk, Zendesk, Notion, Zoho, and Zapier — rebuilt from scratch with AI infrastructure at the centre, and every module sharing a common data model and a common intelligence layer. The result is a workplace where the answer to “how do I do this?” is always the same: just prompt Deskr.
The Deskr Module Suite
Support & Live Chat
Deskr’s customer support module covers the full support stack: live chat, email ticket management, social media inbox integration, and an AI-powered knowledge base that deflects common queries before they reach a human agent. AI handles first-line triage — automatically categorising, prioritising, and routing tickets. SLA management and escalation rules are set through prompting.
AI Telecalling
Deskr includes native AI-powered voice calling infrastructure — enabling businesses to run outbound calling campaigns and receive inbound calls through an AI assistant. All call data is captured, transcribed, and linked to the relevant CRM record automatically.
CRM
The Deskr CRM unifies every customer interaction — support tickets, email threads, call transcripts, purchase history, and marketing campaign engagement — in a single customer timeline. Sales pipelines are visual and AI-powered with next-best-action recommendations and deal health scoring.
Project Management
Task creation and assignment, priority management, deadline tracking, dependency mapping, milestone planning, and roadmap visualisation — all operable through natural language: “Show me everything overdue this week”, “Create a sprint for the next two weeks”, “Assign all unassigned design tasks to the design team.”
Docs and Knowledge Base
Structured documentation creation, version control, team collaboration, and a searchable knowledge base — internal or customer-facing. AI assists with document creation, automatically generates FAQs from support ticket patterns, and keeps articles updated when underlying processes change.
Document Signing
Digital document signing built natively into Deskr — covering contracts, vendor agreements, NDAs, and client proposals. Signature workflows are automated: Deskr routes documents to the right signatories in the right order, sends reminders, and archives completed documents in the relevant records.
Workflow Automation
Deskr’s workflow engine — enables businesses to build custom automation spanning any combination of modules and external tools through API integration. Critically, workflows are built through natural language prompting rather than visual builders or code.
“When a support ticket is marked urgent and the customer is a premium plan subscriber, create a task for the account manager and send a Slack notification.” — Deskr builds and activates that workflow in seconds.
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Running our own operations across 15+ portfolio companies made the fragmentation problem impossible to ignore. Support tickets lived in one tool. Project tasks lived in another. Customer relationships were tracked in a third. Documentation was scattered across drives and wikis. Connecting them required Zapier integrations that broke silently and custom workflows that needed constant maintenance.
Our engineering teams were already building the AI infrastructure — language models capable of understanding context, taking action, and maintaining state across complex workflows. The decision to build Deskr was the realisation that the most pressing application for that infrastructure wasn’t another external product — it was the operating software for businesses themselves. Every organisation with more than 10 people faces the same fragmentation problem was solving internally. Deskr was backed as the external product that would solve it for everyone else.
Deskr’s ability to deliver an integrated, AI-orchestrated WorkplaceOS. The AI systems that power Deskr’s natural language interface, the cloud infrastructure that handles enterprise data at scale, the security architecture that makes Deskr suitable for sensitive business operations deployed for Deskr from day one. For enterprise customers, this means the reliability and security standards of a company that has been building and operating complex technology systems for over a decade.
Upcoming Features
Deskr is building toward becoming the central nervous system of the modern enterprise
- AI Meeting Intelligence — Automatic meeting transcription, action item extraction, and task creation from every meeting.
- Financial Operations Module — Basic invoicing, expense tracking, and financial reporting built into the Deskr suite.
- HR and People Operations — Employee onboarding, leave management, performance reviews, and org chart management.
- Voice Command Interface — Hands-free operation of the entire Deskr platform through voice.
- Industry-Specific Templates — Pre-configured Deskr environments for ecommerce, healthcare, fintech, and real estate.
- Partner and Client Portal — An external-facing environment where clients, vendors, and partners can interact with project progress and communicate.